Services


Appointments

  • If you need a same day appointment please ring from 08:30am, do not walk in unless urgent.
  • Otherwise, phone after 10:00 am. Appointments can be booked on the day, 48 hours in advance and up to two weeks in advance.
  • People with urgent medical problems are dealt with as soon as possible.
  • Some appointments can be booked on the internet:  If you would like to know more about this, please email us or ask at reception.

Please be thoughtful when booking your appointments and if you are unable to attend please contact the surgery so we may be able to release the appointment.

In 2016, 440 appointments were wasted by patients booking but not attending their appointments.

In 2015, 482 appointments were wasted.

Telephone Consultations

If you have an urgent problem or a simple medical query that can be dealt with on the phone,ring before 10:30am.  A receptionist will take a detailed message and a doctor will call you back. Please give a landline telephone number where possible.

Out of Hours Cover

If you need urgent medical care that cannot wait until the surgery is open, on Monday to Friday ring 07500 834 891 8:00am-8:30am, 12:30-2:30pm, 6pm-6:30pm.

All other times ring 111 except Thursday afternoons, please ring BarnDoc on 020 8865 0350.

Minor Injuries – Walk in Centres

For assessment and treatment of minor illnesses or injuries you can drop into an NHS Walk in Centre at Finchley Memorial Hospital, Granville Road, Finchley N12 (8.00am – 10.00pm, seven days a week).

Home Visits

If you are too ill to come to the surgery please telephone as early as you can.  The doctors can then assess your problem and arrange a home visit if appropriate. Whenever possible please attend the surgery to allow us to offer a better service to all.

Results, Certificates, Forms, Letters, Prescriptions & Referrals

Receptionists can give results only to the named patient unless we have prior consent from the named patient. They can also tell you if paperwork has been completed and if it is ready for collection or has been posted.

Repeat Prescriptions

Requests must be in writing. You can use the request slip from your previous prescription, complete a form at the surgery, or write a note stating the name, strength, and quantity requested. You may fax it to us, or bring it to the surgery. Some local chemists will collect and deliver your requests. Please ask your chemist about this. Prescription can also be requested on the internet: ask a receptionist for details

Please allow two complete working days before collection. Prescriptions can be posted to you if you leave a stamped self-addressed envelope with your request.

Special in house clinics

Baby immunisations: Every Tuesday by appointment. First injections are due at the age of 8 weeks or over.

Women’s Health: By appointment, Female doctor or nurse.

Travel: By appointment with the nurse.

The nurse also specialises in Diabetes, Asthma, Hypertension, Chronic heart disease, and Smoking cessation and can give advice on weight loss.